Is the cost of shipping included in the cost of the product?

The cost of shipping is not included in the cost of the product. If you would like to include shipping in the cost of your products, you can adjust the overall product price in your online store to cover the cost of shipping. You can also set up standard shipping prices for specific products on Shopify.

Can my customer order more than one product to be shipped?

Absolutely – products are made on-demand. If your customer orders more than one product from your online store that Slaite fulfills, we will ship the final products together. In the event products would be sent separately, our customer service team will contact you in advance to confirm.

Please note: if your store consists of items that are fulfilled by another service or by yourself, those products will be shipped separately, and shipping charges will be separate.

Can I use another warehousing and fulfillment service?

If you require additional products that Slaite does not currently offer, you can use an additional warehousing and fulfillment service for your online store. Most e-commerce sites allow multiple shipping profiles, meaning you can use various fulfillment services for your online store. We always welcome Creator feedback to help us expand our product line and services.