FAQ Type: Shipping & Fulfillment

What are the shipping prices and locations?

We charge USD$9.95 for shipping across North America.

Please note this is a display price based on an estimated conversion rate. Actual shipping charges are subject to banking conversion rates and foreign transaction fees, where applicable. We charge in Canadian and the cost will be converted by your financial institution.

If you require more information, please contact our customer service reps at help@slaitepod.com for more information.

We ship via UPS Standard. Currently, we do not ship internationally.

 

 

Shipping Location Shipping Time Shipping Price Tax Rate Youth Tax Rate
British Columbia 1-3 Business Days $9.95 5% 5%
Alberta 1-3 Business Days $9.95 5% 5%
Saskatchewan 1-3 Business Days $9.95 5% 5%
Manitoba 1-3 Business Days $9.95 5% 5%
Ontario 1-3 Business Days $9.95 13% 5%
Quebec 1-3 Business Days $9.95 5% 5%
Nova Scotia 1-3 Business Days $9.95 15% 5%
Newfoundland & Labrador 1-3 Business Days $9.95 15% 5%
New Brunswick 1-3 Business Days $9.95 15% 5%
Prince Edward Island 1-3 Business Days $9.95 15% 5%
Yukon 1-3 Business Days $9.95 5% 5%
Northwest Territories 1-3 Business Days $9.95 5% 5%
Nunavut 1-3 Business Days $9.95 5% 5%
US 1-5 Business Days $9.95 N/A N/A

Are there any customs, duties or tariff fees for orders travelling into the U.S.?

Important changes to U.S. customs laws that affect how your SLAITE orders are delivered to customers in the United States have taken place.

Until now, shipments valued at $800 or less entered the U.S. duty-free under the de minimis exemption. Effective August 29, 2025, this exemption has been suspended by US executive order.

What this means for you and your customers:

  • All packages entering the U.S., regardless of value, must clear customs and may be subject to fees, duties and taxes
  • Duties will be collected at delivery by the carrier before the package is released to your customer
  • This may result in longer transit times and additional costs for your U.S. customers
  • Duty rates may change over time with evolving U.S. trade policy

As a creator on SLAITE, there is no one-size-fits-all strategy we can recommend—your business and customers are unique. The most important step you can take is to keep your U.S. customers informed so there are no surprises at delivery.

For more details, please see the official U.S. government announcement here:
👉White House Fact Sheet on the Suspension of the De Minimis Exemption

What are your shipping times?

Orders are fulfilled on-demand within 5 business days of the order being placed. Once an order is fulfilled, it is ready to be shipped. Shipping times vary based on the recipient’s location. US orders are delivered within 1-5 business days and Canadian orders are delivered within 1-5 business days.

We use UPS standard shipping to deliver your custom orders.

*Please note that shipping times are additional to fulfillment turnaround times.