Once an order is placed, Slaite will fulfill the order by customizing the products within 3 business days. Once the order is fulfilled, the product(s) will be packaged and shipped. Shipping times are dependent on the recipient’s location. Domestic Canadian shipments will arrive within 1-3 business days and U.S. orders will arrive within 1-5 business days. For any additional information, please reach out to our customer service team by emailing help@slaite.ca.